Returns, Exchanges, and Cancellations

We strive to make your experience the best it can be with exceptional customer service and fast response times. If there’s a problem with your order or your needs have changed, let us know immediately.

Nicole Sparks, Owner

Please read our policies when placing and order at BuySparklers.com


If you wish to return or cancel your order, please note that we handle these requests on a case-by-case basis. All requests are subject to our approval.

  • If your order has not yet been shipped, we can cancel it and refund your credit card in full.
  • If the order has already been shipped, we cannot refund the shipping costs of the order.
  • Any approved returns, cancellations or exchanges will need to be shipped back to us within 30 days and at your expense.
  • If returned items have not incurred any damage, we will refund only the amount of the items, not the original shipping cost.
  • A $25.00 restocking fee will apply to orders.

Remember to check with your venue coordinator before ordering to make sure you are permitted to use sparklers!

Have extras? Sparklers have a very long shelf life if stored in a dry place. Store them in a cool, dry place away from moisture and they will be good to use for several years.

Questions? Email us at info@buysparklers.com!